Privacy Policy

‍Last updated Sep. 4th, 2025
‍

Introduction
‍
‍This Privacy Notice for Helio AI, Inc ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:Visit our website at https://www.helio-safety.com, or any website of ours that links to this Privacy Notice

Download and use our mobile application (Helio AI), or any other application of ours that links to this Privacy Notice

Use Helio AI. A platform that can create safety plans accurately in minutes.

Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.
‍
‍

1. Information We Collect
‍
‍We collect two types of information:

a. Information You Provide
‍
‍• Contact details (such as name, company email, phone number)
• Any information you submit via contact forms or waitlist signup

b. Information Collected Automatically
‍
‍• IP address, browser type, device information
• Pages visited, time on site, click data
• Collected via cookies or analytics tools (like Google Analytics)
‍


2. How We Use Your Information

‍We may use your information to:
‍
• Provide and improve our servicesRespond to inquiries or support requests
• Communicate about product updates or marketing (only with your consent)
• Analyze usage to improve website performance
‍

2.1 Legal Basis for Processing (GDPR)
‍
If you are located in the European Economic Area (EEA) or the United Kingdom, we will only process your personal information when we have a valid legal basis to do so, including:

‍Consent – when you have given us permission (e.g., signing up for our waitlist or marketing updates).

‍Contract – when processing is necessary to perform a contract with you (e.g., providing access to Helio AI).

‍Legal Obligation – when we must comply with applicable laws (e.g., tax, accounting, or regulatory requirements).

‍Legitimate Interests – when processing is necessary for our legitimate business interests (e.g., improving our platform, ensuring security), provided these do not override your rights and freedoms.
‍


3. How We Share Your Information
‍
‍We do not sell your personal information. We may share your data with:
‍
• Trusted third-party service providers (e.g., analytics or hosting tools)
• Authorities if required by law or to protect rights and safety
‍


4. Cookies
‍
‍Our site uses cookies to enhance your experience and understand website usage. You can control cookies through your browser settings.
‍


5. Your Rights
‍
‍Depending on your location, you may have rights to:
‍
• Access, correct, or delete your personal information
• Opt out of marketing communicationsRequest a copy of your data
• To exercise these rights, contact us at harry@helio-safety.com.
‍
‍

6. Data Security
‍
‍We use reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

‍
6.1 Data Retention

‍We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing our Services and complying with legal, accounting, or reporting requirements. When personal data is no longer required, we will securely delete or anonymize it.
‍


7. Third-Party Links

‍Our site may contain links to third-party websites. We are not responsible for their privacy practices.


8. Changes to This Policy

‍We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
‍

9. Contacting Us
For further information about this Privacy Policy or the processing of your personal data by or on behalf of Helio AI, please contact us at harry@helio-safety.com.


Data Protection Officer
‍
Harry Arkwright‍
‍